Tuesday, February 26, 2019

Why is tech show full of men?


BBC colleagues Zoe Kleinman and Tracey LangfordBBC colleagues Zoe Kleinman and Tracey Langford
As I walked into the chaotic registration zone at the hall hosting Xiaomi’s press conference, my first event of the 2019 Mobile World Congress (MWC), I soon became aware that I looked… different.
I was dressed reasonably smartly and was even dutifully wearing my delegate's lanyard just like everybody else, even though I hate it – it is too long and I had to tie a knot in it when I realised people were not admiring my belt but trying to read my name.
But, in the sea of people milling around awkwardly, waiting to collect a pass giving them access to the event, my colleague Tracey and I were two of very few women.
It was a woman who gave me my pass. It was also a woman who was pouring out glasses of wine for the reception afterwards. But there were no women speaking inside the hall during the presentation.
We left in a hurry to go to another event across town, hosted by Huawei, the brand everybody is talking about both here in Barcelona and around the world.
crowd at MWC press event
Once there, I looked at the long queue snaking round outside the beautiful Italian Pavilion in the heart of Barcelona. I was once again in the minority. Inside, there were no women on stage here either.
I shared a taxi to the next event with analyst Carolina Milanesi, who travels the world attending technology industry events such as MWC. It was the same every year, she told me as we chatted.
“At CES [the Las Vegas technology fair], the thing was booth babes and skimpily dressed people – that’s not the case here but women are in the position of being the hostess, they are smart and look nice but they are serving,” she told me.
“You are either sexually objectified or you are the housewife but you are not seen as making a decision about tech or buying it.”
MWC crowd shot
Image captionThe conference halls are also full of men
At my final event of the day, hosted by Microsoft, the organisers had clearly tried to even out the presenters, alternating men and women – although after the first four speakers, there was a succession of men before the next woman joined the stage.
On day one of the exhibition itself, I spent an hour in the priority queue to try out Microsoft’s HoloLens2. Not only was I the only woman in that queue, there were only a tiny handful in the enormous, general queue, which, I heard, was four hours long. The security guard at the front was a woman.
Around the conference halls, I found myself constantly jostled by crowds of men swarming around concept cars, robots and 5G smartphones. Meanwhile, the press officers who were constantly pinging me on email, asking me to meet their exhibiting clients were more likely to be women than men.
Claire, not her real name, is attending MWC for the first time, working for one of the major global brands.
“I have to say I am surprised by how few women there are at the event - barring of course hospitality and venue staff,” she told me
“I thought that this should be different [to other industry events] - it's much more consumer focused - but a common theme among the women I've met here is the fact that the halls are a sea of testosterone.”
She thinks some technology companies need to rethink their priorities.
Taking pictures of the new Huawei foldable phoneImage copyrightEPA
Image captionMen queue up to take a picture of Huawei's foldable phone
“The industry talks a good game about being relevant to women - but it's hard to believe that for some companies it's anything more than lip service when you look around the hall,” she said.
One company under scrutiny for many reasons already is Huawei, which has a huge presence here.
In one hall, it occupies a vast space, easily the size of a supermarket. And every single delegate's lanyard bears the Huawei logo.
We arrived before its stand opened but waiting to greet people when it did were women dressed in national costumes from around the world.
Thankfully, there were no bikinis but still I couldn’t quite decide whether this was a beautiful display of global inclusivity or a cringeworthy homage to Miss World.
The million dollar question here of course is – why aren’t there more women here? It’s not like female attendees are screened out. If you’ve got the 450 euros, and/or press or analyst credentials, you can come.
A spokesman for the Global System for Mobile Communications trade body, which organises MWC, told me that in 2018 24% of the delegates had been women, a 1% increase on 2017. Over 100,000 people attend.
He also told me about the Women4Tech programme, which runs a number of events aimed at women working in and around the industry during the four days of MWC.
I love tech, I have spent years covering the subject as a journalist and I don’t feel my gender prevents me from doing so. It’s very rare that I feel actively unwelcome at an event – I don’t here either - and the days when people used to ask me who was looking after my children while I was working seem, fortunately, to be behind me.
It’s more subtle than that - and not necessarily a conscious bias. Perhaps it’s a vicious cycle - women like me come along, feel a bit like we should be serving the drinks and then decide not to return. We have to shout louder, jostle harder, raise our arms higher to get those photos.
The men I have spoken to about it seem a bit embarrassed. The women seem resigned.
An industry friend of mine told me it was one reason why she chose to avoid these events.
Don’t forget, though, that women are equally expected to consume all of this technology. And if we disappear, our voices will not be heard when it comes to their design.
Here’s an example of what I mean.
At a networking event one evening, I chatted to the owner of a mobile phone company over a glass of wine. We were discussing the new trend for folding phones. And I said I would prefer one that folded out to be the size my existing phone is now.
He asked me why on Earth that was the case, so I showed him how awkwardly it fits into the pockets of my jeans. And he was absolutely astonished.
His fitted just fine, he said - he’d never even thought about it.

Friday, February 8, 2019

Why Do Otherwise Smart People Fall For Obvious Scams and Hoaxes?


Why Do Otherwise Smart People Fall For Obvious Scams and Hoaxes?
Image: ©depositphotos.com/kikkerdirk
Every day, thousands of Internet users fall for silly hoaxes and transparent scams. Why?
Many commentators suggest that all of the people who fall for such scams and hoaxes are just plain stupid. But, this is not true.
I’ve been working in the hoax and scam debunking field for more than fifteen years and during that time I’ve talked to a great many people who have been scammed or who have fallen for silly hoaxes. And, I can assure you that they are not always stupid. Many are smart, articulate, and well-educated.
So why do otherwise smart people fall for obvious scams and hoaxes? There is perhaps no clear and definitive answer, but here are a few ideas.

People Click Before They Think

The immediacy of social media and the Internet is one of its strengths. But, it can also be one of its problems.
You can like or share something in an instant. One click can take you to a dangerous website or open a malware attachment. In the blink of an eye, you can like and share a silly fake-news report that you’ve just glanced at, which promotes it across your networks.
Everything online seems to hurtle along at a frenetic pace. It’s easy for people to get caught in the moment and click away when ideally, they should have stepped back and more closely analysed what they are reading. Applied some critical thinking, perhaps.

Information Overload

Hand in glove with the immediacy issue I discuss above goes information overload. These days, we are bombarded with information from many different directions at once. Email, blogs, forums, text messages, and, of course, continually updated social media feeds on Facebook, Twitter and other social networks.
And we receive an eclectic mix of many different types of information. Serious news and website articles, jokes, memes, updates from friends, business messages, images, spam, and much more. And, of course, scams and hoaxes as well.
In our efforts to process and manage this constant stream of information, we often tend to quickly scan much of what we receive, make instant decisions about it, and then move on to the next message.
Thus, at least for the few seconds that it takes them to scan a post, otherwise sensible people may believe that Facebook will donate money to help a sick child if they like and share. Or they may momentarily be taken in by a claim that they can win a luxury car or a vacation just by liking and sharing.

False Authority

Another positive aspect of the modern age is that virtually anybody can set up a website, blog, or social media page about any topic they like for free or for a minimal cost. But, criminals and pranksters can misuse this ability.
It is easy to set up a fake website that closely mirrors the site of a high profile company, government department, or celebrity. It is easy to create a blog that looks like a genuine news resource and fill it with nonsensical articles that appear to be real news reports. It is easy to set up fake Facebook Pages or Twitter profiles that pretend to be associated with famous companies or people. It is easy to create and send scam emails that, at least at first glance, look like they were sent by high-profile companies like PayPal, Apple, or Amazon.
And, unfortunately, it is also easy for busy, information-overloaded people to be taken in by such ruses and click, like, share, or download.
If fake information is presented with authority and looks legitimate at first take, it is incredible how many people will believe it.

New and Constantly Changing Technology

We often take our computers, our smartphones and tablets, and the wonderful world of the Internet for granted.
For many of us, this technology has become an integral part of our everyday lives. But, in reality, all this technical wonder is still relatively new. And it changes rapidly. New high tech gadgets and new ways of doing things online are emerging all the time.
And, it is easy for people to get a little lost within this heady and constantly changing tech landscape. Because such technology is purposefully designed for easy and intuitive use, people can use it to achieve their desired tasks without actually knowing too much about how it all works.
For example, a person may be quite proficient at using email, surfing the web, communicating on social media, and performing a host of other everyday computing tasks. But, he or she may have very little working knowledge of what malware is, how it infects computers, and what to do to prevent such infections.
Unlike a car or other types of machinery, computers and smartphones don’t require an operators licence, and we are not required to perform any formal training to start using them. We can dive in and go for it. But, gaps in our knowledge can sometimes leave us vulnerable to various types of online skulduggery.

The baffling gullibility of users can certainly be frustrating. It is easy to throw your hands in the air and give up trying to educate people.
Of course, we probably all know a few people who, despite constant warnings from their friends and family, continue to fall for every scam and nonsense post that comes their way. These serial victims tend to be the ones we all know and talk about.
But we should not judge all scam and hoax victims by these people. Many people only need a bit of guidance to set them right and give them the knowledge they need to avoid getting caught in the future.
And, if we do give up, the scammers and the malicious pranksters are the ones that end up winning.

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